Healthcare Management

Description

Healthcare Management Program Description

The Master of Science in Healthcare Management prepares its graduates for leadership positions in which they plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations. The program has two areas of concentration: (1) Quality Management and Patient Safety and (2) Project Management. The curriculum includes integrative experiences that require students to draw upon, apply, and synthesize knowledge and skills covered throughout the program. Using the case study method and other problem-solving integrative methodologies (including role-playing, simulations and hands-on, team based projects), the program provides opportunities for students to participate in team-based activities. Upon graduation, students will be prepared to be reflective, competent, and confident healthcare managers and leaders.

Stevenson's innovative accelerated M.S. in Healthcare Management is designed for working adults who want to complete their degree quickly and expand their career horizons by strengthening their credentials as healthcare managers and administrators. Most of the coursework can be completed online. A minimum of 120 hours of the curriculum must be completed face to face with faculty members. Students will be required to complete 3, 3-day residencies during the course of the degree program to demonstrate integrative teamwork and competency building. In addition, a professional skills development seminar of 1 credit and a final capstone of 8 credits with 48 hours of face to face time with faculty is required.

Quality Management and Patient Safety

This area of concentration prepares graduates to plan, organize, lead, control, and evaluate quality improvement initiatives in healthcare organizations. Course work is focused on ethical, effective, evidence-based, patient-centric theory and practices.

Project Management in Healthcare

This area of concentration prepares graduates to plan, organize, lead, control, and evaluate healthcare organization projects from start to finish. Course work is focused on ethical, effective, financial management, innovative leadership, and interdisciplinary teamwork theory and practices.

Objectives

Healthcare Management Program Outcomes

Upon completion of the Master of Science in Healthcare Management, graduates will be able to

  • Determine conceptual approaches and techniques to analyze the performance of a healthcare system or unit.
  • Evaluate the health status of populations served by healthcare organizations to address service gaps.
  • Assess the impact of proposed health policy on organizational operations and redesign those structures as needed.
  • Lead and manage organizational change and promote organizational and clinical excellence.
  • Manage information resources to assist in legal, ethical, and effective business and clinical decision-making and management.
  • Communicate effectively with external and internal stakeholders.
  • Lead and manage health services organizations under alternative financing mechanisms.
  • Lead and manage human resources and health professionals in diverse organizational environments.
  • Analyze statistical, qualitative, quantitative, and economic data to assist in ethical and effective business and clinical decision-making.
  • Perform as an ethical and effective steward of organizational resources through prudent financial analysis and project management.
  • Lead and manage human resources and health professionals in quality assessment for patient care improvement.

Quality Management and Patient Safety Concentration Outcomes

Upon completion of the program, a graduate in the quality management and patient safety concentration will be able to

  • Formulate a plan to assess performance of quality management and patient-centric safety efforts in a healthcare system or unit.
  • Critique, synthesize and apply theories, models, and research relating to quality improvement and patient safety initiatives.
  • Deduce trends in healthcare that promote best practices in ethical and effective, evidence-based quality management and patient safety.
  • Analyze and interpret statistical, quantitative data and other performance indicators of quality management and patient safety initiatives.
  • Propose and justify methods and tools for analysis of quality management and patient-centric safety initiatives.
  • Produce techniques of operations assessment and improvement that continually improve the quality of care provided and patient safety.
  • Lead and manage a quality improvement and patient safety initiative in a healthcare system or unit.
  • Demonstrate through written, oral, and other presentation skills, an in-depth understanding of the quality management and patient safety efforts in a healthcare system or unit.

Project Management in Healthcare Concentration Outcomes

Upon completion of the program, a graduate in the project management in leadership concentration will be able to

  • Critique, synthesize and apply theories, models, and research relating to project management in a healthcare system or unit.
  • Formulate a plan to assess performance of project management in a healthcare system or unit.
  • Deduce trends in best practices in healthcare teamwork that promote ethical, effective, and efficient interdisciplinary project management.
  • Propose and justify tools and methods of project management.
  • Produce techniques of operations assessment and improvement that assess project management efficiency and effectiveness.
  • Lead and manage a project with an interdisciplinary team in a healthcare system or unit.
  • Demonstrate through written, oral, and other presentation skills, an in-depth understanding of project management in a healthcare system or unit.

Policies

The grade of "C" is the lowest acceptable grade, and only one can be awarded during the program. A student may repeat one course in a graduate program one time. Once a student has repeated a course, the student will not be permitted to repeat any other courses. If a student repeats a course, only the latter grade is used in computing the grade point average. However, all courses taken become a part of the student's academic record. Further, a student may withdraw from each graduate course one time only.

A minimum cumulative 3.00 grade point average on all graduate work attempted is required for graduation. Only one grade of "C" may be applied toward the GPA requirement. Degree requirements must be completed within seven years after the first course applied to the degree was completed.

Newly admitted students to the MS in HCM program are allowed to take only one course in the first session after their admission. Depending on the date of admission, the student must take either HCM 600 or HCM 605 as their first and only course. More than one course in their first session requires written permission from the program coordinator. Upon successful completion of their first session, students may register for more than one course.

Requirements

Core Courses:

HCM 600Managerial Epidemiology and Statistics

3

HCM 605Healthcare Management and Administration

3

HCM 610Health Care Policy and Law

3

HCM 615Legal and Ethical Issues in Healthcare

3

HCM 620Human Resources Development in Healthcare

3

HCM 625Strategic Planning and Marketing in Healthcare

3

HCM 650/NURS 650Organizational Behavior in Healthcare

3

HCM 652/NURS 652Health Care Finance: Challenges

3

HCM 710Professional Skills Development Seminar

HCM 720Capstone in Healthcare Management

8

Quality Management and Patient Safety Courses:

HCM 660/NURS 660Planning for Evidence-Based Practice

3

HCM 662/NURS 662Quality Management in Health Care

3

HCM 665Patient Satisfaction and Quality Improvement

3

HCM 667/BTM 667Customer Relationship Management (E-CRM)

3

HCM 669Patient Advocacy for Healthcare Quality

3

Project Management in Healthcare Courses:

HCM 635/BTM 635Innovative Leadership & Management

3

HCM 640Teamwork in Healthcare Settings

3

HCM 642Healthcare Project Planning and Management

3

HCM 644/BTM 644Project Management

3

HCM 646Project Management Accounting

3

Course Descriptions

See Healthcare Management Course Descriptions