Quality Management and Patient Saftey

Certificate Requirements

Certificate Description

Stevenson University Online’s Post-Baccalaureate Certificate in Quality Management and Patient Safety is designed for healthcare professionals who want to learn how to plan, organize, and lead efforts to improve the effectiveness of patient treatment in healthcare organizations. Stevenson's Quality Management and Patient Safety certificate program provides healthcare professionals the knowledge and skills necessary to evaluate the health status of populations served by healthcare organizations to address service gaps. Coursework can be completed entirely online for this 15-credit hour certificate program.

Certificate Outcomes

Upon completion of the Post-Baccalaureate Certificate in Quality Management and Patient Safety, recipients will be able to:

  1. Evaluate the health status of populations served by healthcare organizations to address service gaps.

  2. Determine conceptual approaches and techniques to analyze the performance of a healthcare system or unit.

  3. Assess the impact of proposed health policy on organizational operations and redesign those structures as needed.

  4. Analyze statistical, qualitative, quantitative, and economic data to assist in ethical and effective business and clinical decision-making.

  5. Manage information resources to assist in legal, ethical, and effective business and clinical decision-making and management.

  6. Lead and manage human resources and health professionals in diverse organizational environments.

  7. Communicate effectively with external and internal stakeholders.

Certificate Policies

Certificate requirements must be completed within seven years after the first course applied to the program was completed.

For further information, please follow the link below:

Repeating Courses and Withdrawing from Courses - Master's Degree Seeking Students

Required Courses

HCM 660/NURS 660Planning for Evidence-Based Practice

3 credits

HCM 662/NURS 662Quality Management in Health Care

3 credits

HCM 665Patient Satisfaction and Quality Improvement

3 credits

HCM 667/BTM 667Customer Relationship Management (E-CRM)

3 credits

HCM 669Patient Advocacy for Healthcare Quality

3 credits